Some years ago, I had the opportunity to work with a leading Truck and Bus manufacturing company that saw a major leadership transition. A new Managing Director (MD) was appointed into the business with a clear mission: to improve the company’s performance. The obstacles tied to the job became evident almost immediately, as early as the first day. Here’s how the MD...
Read MoreI recently had the privilege of joining a panel of presenters at a YTM networking event on the topic of collaboration and productivity. I chose to speak from the human perspective. I defined productivity as empowering people to perform at their best and collaboration as combining diverse skills, talents, and experiences in pursuit of a common goal. Economists define...
Read MoreWHAT IS FEEDBACK Feedback is around us! We receive it not just from people, but also from living things and objects. For example, when you show a dog a leash, its excited barking or wagging tail is feedback. Similarly, when you are in your car you rely on feedback from your GPS to let you know if you are heading in the right direction. Feedback in the...
Read MoreAccess to credible and timely information is not just important—it’s one of the pillars of business success. It empowers leaders like you to make decisions that drive growth, respond effectively to market demands, and drive strategies across all functions, from operations to HR. But let’s face it, having information alone isn’t enough. How that...
Read MoreAre you having trouble keeping your best employees engaged in today’s volatile employment environment? Are you looking for ways to attract and keep talented people who can help grow your business? In our recent webinar, Lauren Ayers and I provided our key tips for SMEs to stay on top of the retention challenge in 2024. Missed the live session? Watch the...
Read MoreRECOGNITION DOES NOT ALWAYS HAVE TO BE ABOUT GRAND GESTURES At times, it’s the unexpected and impromptu acts that make a difference. To illustrate, let me share two stories with you. On one occasion, I was working on a major change initiative that was rapidly approaching rollout, and there was a mountain of training materials to review and sign off on before going...
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