As a business owner or manager Recruiting staff is one of the most important decisions you will make. If recruitment is on your Agenda for 2019 Here are 5 questions you need to ask yourself before you embark on your new hire: 1. Do I have a job description for the role? 2. Do I have an Induction plan for the first 90 days? 3. What type of person will do best in this...
Read MoreWe are well and truly into Springtime! Look around and you’ll see flowers blooming and plants sprouting new growth. But what about your business, do you see green shoots appearing or is your talent looking a bit tired? Growing your business is like tending a garden. If you develop your good people, they will flourish but neglect them and you may lose them. According...
Read MoreThis post is an interview with organising mentor and time management specialist Sue Glasser (PaperClip Professional Organisers), who shares her top time saving and efficiency tips for a more productive workplace. What are the 3 main time traps you see people experiencing at work? • Email overload • Procrastination • Lack of communication Why do we get caught...
Read MoreSilos are a barrier to productivity, collaboration and innovation. And silos affect customer experience. Think of the last time you called your bank, insurer, telco (insert relevant call centre) only to be greeted by a menu of choices, select 1 for etc. and then only to find yourself getting passed ‘pillar to post’ till you find the right department, each time...
Read MoreLast week I addressed a breakfast of 80 business owners about how to accelerate team performance. An often overlooked area is the importance of systems to support your people, yet systems can be the very key to growth. Here’s what I said: “When I think about Systems I don’t think about flowcharts. I think about performance. I think about people working together. So,...
Read More