Have you ever been caught out for not listening? Or worried that you’re not getting your message across? Easter is a time for reflection so why not spend some time thinking about how well you’ve been communicating lately. I have to confess that I have been caught out for not listening on more than one occasion, much to the frustration of my dear wife. My usual...
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I’m often involved in discussions about employee engagement and how to get the best out of people at work e.g. “I have a great team but I want them to be more involved, more innovative, have more say, take more initiative, be more proactive.” A question I like to ask is “When was the last time you got your people together to talk about the business?” As employers or...
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Managing HR is lots of small things done well and regularly. With proper systems and processes in place and making HR a regular activity, and with good advice and support, you can avoid the pitfalls and maintain a happy, engaged and productive team. Join our ‘Outsourced-HR’ expert Shelly Harris as she reflects on a typical month. What do you most like about working...
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When it comes to improving office culture behaviours and values are not always in harmony. Our values might say we do one thing but how we treat each other may be quite the opposite. Pressure of work, deadlines, conflicting personalities and old habits can all get in the way of us behaving the way we know we should when we signed up to those values on the wall. So...
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You know your team is functioning well when: ideas are flowing freely, people are engaged, there is healthy debate and people are working together to achieve common goals. But what if your team is not performing well: discussions getting bogged down; lack of buy-in; petty arguments and failure to deliver? In his book The Five Dysfunctions of a Team, Patrick Lencioni...
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It seems one of the things we dread most as business owners or managers, is facing staff over difficult issues, in fact we would rather avoid them than face them. We may feel that by putting them off they will go away but rarely is this the case and if anything, the problem gets worse. Research conducted by the Chartered Management Institute (UK) found that 57% of...
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Helping organisations engage, develop and lead to get the best out of their people.
