According to Patrick Lencioni in The Five Dysfunctions of a Team (watch the video below) “The higher you go up the management chain, the more you find people spending inordinate amounts of time and energy trying to avoid the types of passionate debates that are essential to any great team. It is ironic that so many people avoid conflict in the name of efficiency,...
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It’s easy to become complacent when you’ve got good people. They’re self-motivated, driven to achieve and you don’t have to keep telling them what to do. They’re your ideal employee. But there’s the danger. You can easily assume that everything is going well. And then it happens they tell you they’ve been offered another job and immediately you’re on the back foot....
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Have you ever been caught out for not listening? Or worried that you’re not getting your message across? Easter is a time for reflection so why not spend some time thinking about how well you’ve been communicating lately. I have to confess that I have been caught out for not listening on more than one occasion, much to the frustration of my dear wife. My usual...
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I’m often involved in discussions about employee engagement and how to get the best out of people at work e.g. “I have a great team but I want them to be more involved, more innovative, have more say, take more initiative, be more proactive.” A question I like to ask is “When was the last time you got your people together to talk about the business?” As employers or...
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Managing HR is lots of small things done well and regularly. With proper systems and processes in place and making HR a regular activity, and with good advice and support, you can avoid the pitfalls and maintain a happy, engaged and productive team. Join our ‘Outsourced-HR’ expert Shelly Harris as she reflects on a typical month. What do you most like about working...
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When it comes to improving office culture behaviours and values are not always in harmony. Our values might say we do one thing but how we treat each other may be quite the opposite. Pressure of work, deadlines, conflicting personalities and old habits can all get in the way of us behaving the way we know we should when we signed up to those values on the wall. So...
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Helping organisations engage, develop and lead to get the best out of their people.
