Last week I addressed a breakfast of 80 business owners about how to accelerate team performance. An often overlooked area is the importance of systems to support your people, yet systems can be the very key to growth. Here’s what I said: “When I think about Systems I don’t think about flowcharts. I think about performance. I think about people working together. So,...
Read MoreAccording to Patrick Lencioni in The Five Dysfunctions of a Team (watch the video below) “The higher you go up the management chain, the more you find people spending inordinate amounts of time and energy trying to avoid the types of passionate debates that are essential to any great team. It is ironic that so many people avoid conflict in the name of efficiency,...
Read MoreI’m often involved in discussions about employee engagement and how to get the best out of people at work e.g. “I have a great team but I want them to be more involved, more innovative, have more say, take more initiative, be more proactive.” A question I like to ask is “When was the last time you got your people together to talk about the business?” As employers or...
Read MoreYou don’t have to be in the top job to be a leader. As a manager you need to co-ordinate resources to achieve goals but it takes more than that to lead a team, you need to motivate and inspire. Here are five ways to lead your team for a happier, more productive workplace: 1. COMMUNICATION Engage frequently about the purpose of your team’s work and their impact on...
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Read MoreWhen it comes to improving office culture behaviours and values are not always in harmony. Our values might say we do one thing but how we treat each other may be quite the opposite. Pressure of work, deadlines, conflicting personalities and old habits can all get in the way of us behaving the way we know we should when we signed up to those values on the wall. So...
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