Managing HR is lots of small things done well and regularly. With proper systems and processes in place and making HR a regular activity, and with good advice and support, you can avoid the pitfalls and maintain a happy, engaged and productive team. Join our ‘Outsourced-HR’ expert Shelly Harris as she reflects on a typical month.

What do you most like about working in HR?

The ability to make a real difference in organisations to both employee satisfaction and enjoyment as well as improving productivity and business profitability. I help people enjoy their day and feel good about what they do. I really enjoy the variety of meeting different people at all levels of organisations in all different types of roles and I like to help by supporting and guiding them. Not only so that they feel good about their work but they can do it better or with a different approach.

“Shelly is amazing. She has helped us streamline our processes and has a great way of communicating in a way that is easy to understand and not intimidating. She is really lovely and a good teacher. We established rapport easily and I trusted her.” Sam Sidney, Director, Milkbar Digital

CLICK TO DOWNLOAD SHELLY’S BUSINESS COMMUNICATION TIPS

What have you been doing to help clients this month?

• Recruiting for a Customer Support/Admin role, end to end job ad, interviews etc.
• Conducting the second in a series of 3 month reviews for a newly appointed employee
• Providing a DiSC profile for an employee to help her move into a new role
• Implementing an individual L&D plan for a Graduate employee and delivering training
• Coaching a Business Owner on the performance review process and how to implement
• Interviewing team members and updating job descriptions as part of a restructure
• Providing ad hoc advice to managers on employee relations, difficult discussions and giving feedback.
• Reviewing salary structures and implementing a salary and reward policy

What advice would you give to business owners and managers who are struggling to keep up with the HR demands of their business?

Don’t push it to one side and hope it will go away. You don’t have to go it alone.
You can stick to your core expertise and you can get help. There are experts out there who can work with you so you can get back to what you do best. There are positive things with HR that you can do so your business can reach its full potential. Get us in. I enjoy helping.

“We have been delighted in the process resulting in our recruiting an ideal candidate.  But the benefits haven’t stopped there as Shelly has generated an induction program which has exceeded our expectations. Alex Stewart, Managing Partner, Maggs Reid Stewart, Tax and Business Advisors

CLICK TO DOWNLOAD SHELLY’S BUSINESS COMMUNICATION TIPS