When I think about feedback, I am reminded of that saying that goes “if you always do what you’ve always done you will always get what you’ve always got”. So, if you are happy with the way things are in your business you can use feedback to encourage more of it. But if you are not happy with the way things are going you can use feedback to make corrections, so you...
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With many of our clients focussed on their competitive advantage this year, the topic of teamwork keeps coming up. But the real burning question is “How do you do teamwork well?” As Patrick Lencioni rightly points out in his book, Five Dysfunctions of a Team: “Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive...
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Two questions I am often asked are “How can I get my people to be more accountable?” and “How can I make them take greater ownership of their role?” These are two great questions. Your business needs people to be committed to deliver on outcomes. So why is there not greater ownership and accountability? I believe there are four reasons and therefore four solutions...
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Increasing competition and rising consumer demands call for flexible and adaptive organisations equipped with the right people with the super skills to compete. In their latest CEO survey, PWC discovered that ‘reducing the skills gap’ is a key concern for CEO’s. “75% of Australia’s CEOs (and 79% Globally) are concerned about the availability of key skills.”...
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Lately, we have had a number of occasions to assist our clients with performance related matters and this is an area in which many business owners feel totally at sea, in particular fearing they might ‘do the wrong thing’. Performance management is all about getting the best out of your employees and not just when things go wrong, though many people only consider...
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Helping organisations engage, develop and lead to get the best out of their people.
